willkelly.com:News

9.17.2001

Status: I am still at Road Runner on contract. My availability page is kept up to date with my available for contract and freelance work.
posted by Will Kelly 9/17/2001 08:20:21 PM

Testing 1, 2, 3
posted by Will Kelly 9/17/2001 07:36:34 PM

9.14.2001

posted by Will Kelly 9/14/2001 12:16:54 PM

9.10.2001

I am working on an update of willkelly.com. Bear with me.
posted by Will Kelly 9/10/2001 08:28:41 PM

6.29.2001

A Menu of Tech-Support Sites for Sore Eyes — and Ears
(from washingtonpost.com)
posted by Will Kelly 6/29/2001 03:48:21 PM

6.21.2001

Customer support via the Web is a big area of interest for me. When I first saw the Web and learned HTML back in 1994, I realized the potential of the Web as a platform for documentation and support. Ask Jeeves was an early leader in online question answering. Now that market is opening wide up.
posted by Will Kelly 6/21/2001 07:37:59 PM

Intel is now voicing their view on why Linux is not going to make it in the mass market computer desktop market.
posted by Will Kelly 6/21/2001 04:06:59 PM

6.4.2001

My cable modem situation did improve for a period of time. I finally got through to a helpful customer service rep at my local Cox affiliate. A technician is supposed to come out to my house this week to check my cable line. Hopefully, my connectivity issues will be resolved by the end of the week.
posted by Will Kelly 6/4/2001 12:49:48 PM

6.2.2001

My cable modem through Cox Communications Road Runner has been down since late Thursday/early Friday. Being on the phone with Cox technical support was frustrating. After an almost hour wait, I was brushed off in record time and told a rep would call me back.
Cox needs to get their act together a cable broadband ISP. The future is going to much more competitive.
I am posting through a dial up MSN account I received for free when I purchased my Dell notebook PC.
Looks like I have complaint letters to write to Cox Communications, and Fairfax County.
posted by Will Kelly 6/2/2001 01:04:58 PM

I was the technical editor for an Office XP book project. I am still debating on whether or not I should upgrade to Office XP right now or wait awhile. I liked the beta a lot. I just don't have a lot of business need right now for Office XP.
posted by Will Kelly 6/2/2001 12:51:29 PM